Privacy Policy
Mostbet India collects, uses, stores, and shares personal data in accordance with Indian law and international standards. This policy explains what information the company gathers from users, how it processes and protects that data, where it transfers information, and what rights individuals hold regarding their details. The document covers data collection methods, storage duration, security measures, third-party sharing practices, and contact channels for privacy-related questions. Users can review the full terms below to understand their rights and responsibilities when they access services.
In this article
Data Collection Methods
The casino gathers personal and technical information through multiple channels during registration, transactions, and platform usage. This process ensures account security and complies with Indian regulations. The sources cover all interactions a player has with the platform.
The following channels serve as primary sources for information gathering:
- Registration forms collect name, email address, phone number, and date of birth during account creation;
- Verification procedures require identity documents, address proof, and PAN card details for KYC compliance;
- Payment transactions record deposit and withdrawal details, including UPI IDs and bank account numbers;
- Mobile applications track device identifiers, operating system version, and app usage patterns;
- Cookies and tracking technologies monitor browsing behaviour and preferences;
- Customer support records store chat logs, email correspondence, and call transcripts;
- Device information captures IP addresses, browser type, and screen resolution.
Personal Data Usage Purposes
The casino collects personal information to deliver services and maintain a secure environment for all users. Data collection allows the company to operate within legal frameworks and protect both players and the business.
- Account Management. The system stores user credentials, transaction history, and preferences to maintain accessible profiles and provide continuous service access.
- Payment Processing. Financial data enables deposits and withdrawals through various methods, which includes UPI, IMPS, and bank transfers in India.
- Verification and KYC. Identity checks confirm player age and location to meet regulatory standards.
- Service Improvement. Analysis of user behaviour helps refine features and fix technical issues.
- Marketing Preferences. Communication settings allow targeted promotional content delivery.
- Fraud Control. Security measures detect suspicious activities and prevent unauthorized access.
- Legal Compliance. Record-keeping satisfies government requirements and audit procedures.
Data Protection and Storage Rules
The site protects personal information through modern security measures and follows strict retention schedules. All collected details remain under controlled access and regular monitoring. The table below outlines categories, purposes, duration, and methods.
| Data type | Main use | Typical retention period | Storage approach |
|---|---|---|---|
| Account credentials | User authentication | Active account duration plus 3 years | Encrypted servers in India |
| Transaction records | Financial compliance | 7 years from last activity | Secure cloud with restricted access |
| Verification documents | KYC compliance | 5 years post account closure | Encrypted database with audit logs |
| Activity logs | Security monitoring | 2 years | Anonymised after 90 days |
Information Sharing Conditions
The casino shares personal data only under specific circumstances defined in this policy. Data transfers occur strictly within the legal framework applicable to India.
Below are the situations when information sharing takes place:
- Third-party processors receive data to handle technical operations and maintain service functionality;
- Payment service providers access financial details to process deposits and withdrawals in INR;
- Verification providers obtain documents to confirm player identity and age during KYC checks;
- Marketing partners can receive contact details after the player gives explicit consent to promotional communications;
- Regulatory authorities obtain records when legal obligations or court orders require disclosure;
- Acquiring entities access information during mergers or business transfers.
User Rights under Privacy Rules
Users control personal information shared with the service. The platform grants specific entitlements to protect this control.
The following rights apply to personal information processing:
- Access. Users can request copies of stored personal information.
- Correction. Users can update inaccurate or incomplete information.
- Deletion. Users can request removal of personal information.
- Restriction. Users can limit how personal information gets processed.
- Objection to marketing. Users can opt out of promotional communications.
- Data portability. Users can transfer personal information to another service provider.
- Complaint. Users can lodge grievances with the Data Protection Authority of India.
To exercise these entitlements, users submit written requests through designated contact channels outlined in this policy.
Policy Changes and Notifications
The platform reserves the right to modify this Privacy Policy at any time to reflect legal requirements or operational adjustments. Users receive updates through on-site announcements, email notifications, or in-app alerts. The company publishes revised policies with clear effective dates. Continued use of services after modifications indicates acceptance of updated terms and conditions.
Privacy Contact Details
Users can send questions about data protection or submit rights requests through the support email address. The website also offers in-site tools for privacy-related inquiries. These contact methods allow users to resolve concerns about personal information handling.